Management Development Program

The Management Development Program at McCoy's has been developed to provide exactly the training and experience needed depending upon the candidate's experience level. Candidates are actively recruited both internally and externally and are prepared for the Assistant Manager role. Whether you are new to the retail industry or have many years experience in the lumber and building materials business, we can tailor your program to make the best of your training time. Click here to apply for a Management Trainee Position.

The program consists of a combination of the following activities:

• Academic Study
• Skills Training
• Skills Practice
• Special Projects
• Evaluation and Assessment
• Roles of Others
• Outline of Training Sequence: New Employee Orientation

Academic Study

This includes both self-study about various aspects of our operations, and formal training classes. In most cases, completing written tests or preparing short reports about various applied management processes is required as well.

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Skills Training

This consists of hands-on training to develop specific skills. Cash register operation, forklift operation and mixing paint are examples of skills training.

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Skills Practice

This occurs when the candidate uses the skills he/she has learned in actual day-to-day operations. Each generally requires a short period where the candidate performs all of the activities in an area with little or no supervision or direction for a period of several days to several weeks.

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Special Projects

These are assignments that require the candidate to research an area of the business, compile reports, analyze findings and make recommendations to improve the operation. Each Special Project is presented in written form to the Training Department upon completion. The projects are designed to sharpen the candidate's analytic and communications skills, while developing a deeper understanding of the business and its challenges.

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Evaluation and Assessment

These are performed periodically on the candidate's progress and development. Some evaluations will consist of interviews while others will be of a formal written format. Candidates will also have the opportunity to provide feedback as to the effectiveness of the training modules and the quality and quantity of guidance and coaching they are receiving. All these activities are arranged into Modules. Each module is focused on a particular part of the business operation. In the final stages of the training, modules will require trainees to work across all operations areas and demonstrate their ability to solve problems and achieve goals within our business environment. There are timelines associated with the various modules of the training based on the candidate's experience and ability. Evaluations can also result in additional time being assigned to a module or skill exercise.

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Roles of Others in the Program

The Store Manager in the training store will act as coach and mentor to the Trainee. As such, he/she is responsible for providing the instruction opportunities required by the program and for assisting in the training communication. He/she will also provide or assist in acquiring the information the candidate requires in order to complete the Special Projects and will be required to sign off on all training modules and provide feedback on special project recommendations. The Regional Manager for the training store will act as counselor and advisor to the Trainee. They will also assist in the evaluation of the candidate's progress and ability. McCoy's Employee Development Specialist will monitor the candidate's progress and schedule required interviews and corporate sessions. He/she will act as the gatekeeper for all information and feedback that relates to the MIT.

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Outline of Training Sequence: New Employee Orientation

• Day One: Corporate Orientation
• Day Two: Store Orientation

Store Modules

• Systems Operations & Yard Sales and Procedures
• Front End Operations & Cash Balancing
• Sales Floor & Product Knowledge
• Store Inventory Control
• Lumberyard / Fleet Management & Delivery Procedures
• Commercial Sales
• Management

Corporate Office Modules

• Communication Skills
• Selling Skills
• Blueprint Reading and Estimating
• Merchandising
• SIC Systems Training
• Accounts Payable
• Inventory Management
• Driver Training
• Risk Management
• Bids and Packs Training
• Credit / Collections
• Lumber Buying
• HR Principles and Concepts

Regional Modules

• Loss prevention

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